PRIVACY POLICY

Privacy Policy my6363 — Member Personal Data Protection

At my6363, member privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal data. We are committed to keeping your information safe at all times.

Last updated: January 1, 2026  |  Protection: 256-bit SSL
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No Data Sales
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Full Control
Data access rights
Guaranteed Confidentiality
Secure data

Introduction

My6363 ("we", "Platform") deeply values the trust you place in us when you register and play on our platform. This Privacy Policy explains in detail how we handle your personal data — from how it is collected, to how it is protected, and ultimately deleted when no longer needed.

This document applies to all users of the my6363.pro website, including visitors, registered members, and anyone interacting with our platform on any device. By using the my6363 platform, you agree to the practices described in this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy us for a full overview of how the my6363 platform operates.

Our Commitment: my6363 never sells, rents, or trades members' personal data to third parties for marketing purposes. Your data is used solely for the purposes clearly stated in this document.

1Personal Data We Collect

My6363 collects your personal data through several means — directly when you register or interact with the platform, automatically as you browse our website, and occasionally through trusted third parties such as identity verification providers. Below are the categories of data we collect:

Registration & Identity Data

  • Full name as shown on official identification document
  • Date of birth (for age verification)
  • Email address and mobile phone number
  • Password (stored in encrypted form — we cannot read your password)
  • KYC documents: copy of national ID, passport, or driver's license
  • Bank account number or e-wallet details for withdrawal purposes

Usage & Technical Data

  • IP address and general location information (state/country)
  • Browser type, operating system, and device type
  • Pages visited, time spent, and navigation patterns
  • Game activity logs including bets, wins and losses
  • Deposit and withdrawal transaction history
Data Collection Notice: We only collect data that is strictly necessary for platform operations. Our "minimum necessary data" principle ensures you are never asked to provide information irrelevant to your use of my6363.

2How We Use Your Data

Every piece of data we collect has a clear and lawful purpose. my6363 uses your personal data solely for the following purposes:

01
Account Management & Identity Verification

Create and manage your member account, handle the KYC process, and ensure only the verified account owner can access the account and make withdrawals.

02
Financial Transaction Processing

Process deposits and withdrawals securely, verify the source of funds, and ensure payments reach the right recipient within the specified timeframe.

03
Platform Security & Fraud Prevention

Detect and prevent fraudulent activity, money laundering, account abuse, and unauthorised access to my6363.

04
Customer Support & Communications

Respond to your enquiries via live chat, send important account notifications, and keep you informed of policy updates or platform changes.

05
Service Enhancement & User Experience

Analyse platform usage patterns to improve functionality, personalise game recommendations, and keep my6363 consistently stable and responsive.

06
Legal & Regulatory Compliance

Comply with applicable legal requirements, including anti-money laundering (AML) obligations and reporting to designated authorities where required by law.

Marketing Communications: my6363 only sends promotional emails or notifications to members who have given their consent. You may opt out of marketing communications at any time through your account settings.

3Data Sharing with Third Parties

My6363 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share your information with certain parties, as described below:

  • Payment Service Provider: Required transaction information is shared with trusted payment processors (such as FPX, TNG eWallet, GrabPay) solely for processing your deposits and withdrawals.
  • Identity Verification Provider: Your KYC documents are shared with recognized third-party identity verification services to authenticate the validity of your documents.
  • Game Software Provider: Basic gaming data is shared with casino and slot software providers to ensure smooth gameplay functionality.
  • Legal Authority: We may disclose data when required by law, court order, or a request from a competent authority.
  • Business Transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets, with prior notice given to members.
Our Commitment: All third parties we work with are bound by strict data protection agreements and may only use your information for agreed purposes. They are not permitted to use your data for their own ends.

4Your Data Security

My6363 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we employ include:

  • 256-bit SSL Encryption: All communications between your browser and my6363 servers are encrypted using the latest TLS protocol, making it virtually impossible for unauthorised parties to intercept your data.
  • Secure Password Storage: Your password is never stored in plain text. We use the strong bcrypt hashing algorithm, meaning even we cannot view your password.
  • 24/7 Continuous Monitoring: Our automated monitoring system detects and responds to any suspicious activity in real time.
  • Internal Access Control: Only specifically authorized staff may access member data, and all access is logged for audit purposes.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA on their accounts for additional protection against unauthorized access.
  • Regular Security Testing: The my6363 platform undergoes regular penetration testing and security audits conducted by independent security teams.
Data Breach: In the event of any security incident affecting your data, my6363 will notify you within 72 hours and take immediate steps to contain the damage and protect your account.

5Your Rights Regarding Personal Data

As a my6363 member, you have full rights over your personal data. Below is a summary of your rights and how to exercise them:

Your Rights Description How to Use
Right of Access Request a copy of all personal data we hold about you Contact customer support via live chat
Right to Rectification Correct any inaccurate or outdated information in your records Update directly in account settings or contact support
Right to Erasure Request deletion of your personal data (subject to legal requirements) Contact customer support with a written request
Right to Object Object to the processing of your data for direct marketing purposes Opt out in account settings or contact support
Right to Portability Receive your data in a machine-readable format (JSON/CSV) Submit a request via customer support, processed within 30 days
Right to Restriction Restrict the processing of your data while a dispute or investigation is ongoing Contact customer support for restriction requests

All data rights requests will be processed within 30 working days. In complex cases, this period may be extended up to 60 days with notice to you.

6Cookies & Tracking Technologies

My6363 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, gaming sessions, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information about how you use the platform (pages visited, time spent) to help us improve the user experience. All data is aggregated and does not identify individuals.
  • Functional Cookies: Remember your preferences such as language, display settings and login details for a more convenient return experience.
  • Analytics Cookies: Help us understand platform traffic and usage patterns through internal analytics tools. This data is used solely for service improvement.
Cookie Control: You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the my6363 platform and your gaming experience.

7Data Retention Period

My6363 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Below are our data retention guidelines:

  • Active Account Data: Retained for as long as your account remains active on the my6363 platform.
  • Post-Account Closure Data: Basic account information and transaction history are retained for a minimum of 5 years after account closure to comply with anti-money laundering legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in line with regulatory requirements.
  • Platform Activity Log: Technical logs and game activity are retained for 2 years for security and dispute resolution purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the retention period expires, your data will be securely deleted or anonymized using methods that ensure it cannot be recovered.

8Child Protection

My6363 is a platform exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. All registration processes require age verification.

If we find that we have unintentionally collected data from minors, we will promptly delete that data and close the relevant account. If you believe a minor has registered on our platform, please contact our support team immediately.

Parents & Guardians: If you find that your child or a person in your care has accessed the my6363 platform, please contact our customer support immediately. We will respond promptly to resolve the matter.

9Amendments to the Privacy Policy

My6363 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. All amendments take effect as soon as they are published on this page.

For material or significant amendments, we will notify members via email or an in-platform notice at least 7 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision about your continued use of the platform.

The "Last Updated" date at the top of this page is always refreshed whenever changes are made. We encourage you to review this page periodically.

Contact Privacy Officer: For any enquiries, concerns, or requests regarding your privacy and personal data, please contact the my6363 customer support team via live chat available 24/7 or email us at [email protected].

Why Your Data Is Safe at my6363

We don't just talk about privacy — we build the infrastructure that truly protects you

End-to-End Encryption

All data transmitted between your device and my6363 servers is protected with 256-bit SSL encryption. No one can read your data in transit — including us.

No Data Sales Policy

My6363 firmly upholds the principle that your data is not a product. We never sell, rent, or trade member information to advertisers or third-party data brokers.

Integrated & Secure KYC

Our integrated identity verification process ensures that only legitimate account holders can access and make withdrawals. KYC documents are stored with full encryption.

Real-Time Threat Monitoring

Our automated security systems work around the clock to detect intrusion attempts, suspicious account activity, and any cyber threats before they impact you.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your data at any time. Easy-to-use privacy settings in your account let you manage your communication preferences.

Regular Security Audits

The my6363 platform undergoes regular security testing and independent audits to ensure our data protection systems are always up to date with the latest industry standards.

MALAYSIA'S TRUSTED PLATFORM

Play with Peace of Mind — Your Privacy is Protected

Now you know how my6363 protects your personal data. Join over 500,000 members who have trusted our platform for a safe, fair and enjoyable gaming experience.

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